FAQ
When can I expect my order?
We need 1 to 3 working days to process your order. Your order will be shipped within 5 to 7 working days. In total, it will take 6 to 10 working days for your order to arrive.
What is the status of my order if the expected delivery time has been exceeded?
99% of our orders are delivered on time. Unfortunately, sometimes delays can occur. You can check the status of your order via the following link: Order Tracking. If you have not received your order seven days after the scheduled delivery date, please contact us.
What are the shipping costs?
We NEVER charge shipping costs. That's good news, because you don't have to pay shipping costs at all!
What steps should I take if I want to return an item?
Please read our return policy for detailed information.